Frequently Asked Questions
Everything you need to know about your WANDRD gear and orders.
What is the standard shipping timeframe for orders?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Does WANDRD gear come with a warranty?
Yes, we stand behind our products with a lifetime warranty against manufacturing defects to ensure your gear stays in the field as long as you do.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainable and weather-resistant?
Most of our bags are crafted from high-quality, weather-resistant materials like 1680D Ballistic Nylon and tarpaulin to protect your gear in any environment.